Emergency After Hours Answering Service

Published: May 14, 2020

We now have an answering service that will take calls after hours. This number should be used by homeowners for EMERGENCIES ONLY. The # is 972-382-6509. If you call about your balance, violation notice or any other matter that is not an EMERGENCY, you will be asked to call back during normal business hours. If the call is a true EMERGENCY, like the pool is overflowing, etc., the rep will make note of the caller’s name, address, call back number, HOA in which you reside and what the call is about. Once this information is captured, the manager will receive a text from the answering service with this information. Once the manager receives the text, the homeowner will be called back and action will taken to resolve the emergency.

For general calls that are not emergencies, please continue to call 469 900-8675 and leave a message, and your call will be returned during normal business hours.